What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such non-personal and personal information for the following purposes:
To provide and operate the services;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org or send us mail to: Craft House Chocolate Ltd, New Street, Somerton. Somerset TA11 7NT.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com send us mail to: Craft House Chocolate Ltd, New Street, Somerton. Somerset TA11 7NT.
Cookie Name Purpose Duration Cookie Type
XSRF-TOKEN Used for security reasons Session Essential
hs Used for security reasons Session Essential
svSession Used in connection with user
login 2 years Essential
SSR-caching Used to indicate the system from
which the site was rendered 1 minute Essential
_wixCIDX Used for system monitoring/
debugging 3 months Essential
_wix_browser_sess Used for system monitoring/
debugging Session Essential
consent-policy Used for cookie banner
parameters 12 months Essential
smSession Used to identify logged in site
members Session Essential
TS* Used for security and anti-fraud
reasons Session Essential
bSession Used for system effectiveness
measurement 30 minutes Essential
fedops.logger.sessionId Used for stability/effectiveness
measurement 12 months Essential
wixLanguage Used on multilingual websites
to save user language
preference 12 months Functional
For all wholesale enquiries please contact us with your requirements.
- Credit / Debit Cards